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post implementation clinics

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Measuring success criteria
Once Asta Teamplan has been implemented, it is important to take the time to review whether it is delivering the planned business benefits .

This is the purpose of the Post Implementation Clinics – one-day consultancy ‘health checks’ designed to refine the planning process and usage of Asta Teamplan within each customer’s organisation.

What's involved
An Asta consultant will spend half a day interviewing the same staff who were involved in the Basic Process Design. The consultant will then meet with the Project Sponsor and main user, to discuss the findings and make recommendations for refining processes and/or systems.

Particular importance will be placed on the acceptance of the system by staff and any changes that can be made to facilitate improvements in this area.

Post implementation clinics are optional stages in the System Implementation Model. It is recommended that the first clinic is undertaken one month after ‘go live’ and the second two months later.

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