Remember that you can use the Asta knowledgebase for technical reference, software updates & to download available Macros. This can be accessed via the main website or using the link below:
| Knowledgebase | FAQ’s & technical queries answered |
When contacting Asta UK for 2nd line support with Multi User/Enterprise support issues please can you supply the information using the form & information capturing tool below:
| Enterprise Info Capturing Tool | Zip |
| Enterprise Support Incident Form | Word |
The Implementation Methodology was written to help you configure and install products from the Asta Family. This is a large document & deliberately includes all hardware and software requirements and issues that may occur. We strongly recommend you use this when installing our products. This version was written for APP Version 11.
| Full Implementation Methodology |
Test Track Pro – our Software Development database – is available to our Executive Partners. Access via the link below to log any ‘change requests’ and check on the progress of existing bug fixes:
| Test Track Pro | Log change reqeusts or check progress of an issue |
Authorised resellers who would like to put forward a ‘change request’ can email us.